WhatsApp users can’t download shared photos due to malfunction

WhatsApp suffered an outage on Wednesday that prevented users from downloading and opening photos and other media they send each other. Facebook and Instagram are also affected by the outage.

Messages will arrive at WhatsApp on Wednesday afternoon, but those who want to open sent photos, videos and audio files have to wait a long time and then receive the message that Download has failed.

The outage started on Wednesday afternoon around 4 p.m. and occurs through both the apps and the browser. Users also report a malfunction at Facebook and Instagram via, among other things, All malfunctions, which means that connections do not function or only function to a limited extent. The company has not yet responded to the outage, leaving nothing known about how long it will last and what could be the cause.