‘Warranty iPhones no longer fully expire after replacement screen at third parties’
Apple iPhones whose screen has been replaced by a third party will no longer lose all warranty. Customers will only have warranty issues if the issue they are returning the phone for is related to that screen.
MacRumors is breaking the news based on an internal Apple memo they’ve seen. According to the editors, the authenticity of this has been verified by several sources. In any case, the policy would come into effect in the US and Canada, but it is certainly not excluded that other countries will simply follow suit.
When a customer goes to an Apple Store with a warranty issue, it is first checked whether the device is still under warranty and whether the screen is from Apple itself or not. A customer can have Apple solve a problem related to an unauthorized screen, but this will be at the flat rate that is charged when a device is outside the warranty period. With other types of problems with an iPhone with a screen replaced by third parties, Apple may soon be able to help the customer.