US law firm sues Sony over DualSense controller drift
Sony has been formally sued over reports of a drift issue with its DualSense controllers for the PS5. The law firm that is filing the lawsuit against Sony said last week that it was considering a possible class-action lawsuit against the manufacturer.
The American law firm Chimicles Schwartz Kriner & Donaldson-Smith formally filed the charges this weekend, GamesIndustry.biz also writes. The law firm claims that the DualSense controller is faulty due to the alleged drift issue, which would cause the PS5 controller to register movements without touching the thumbsticks.
The law firm claims that Sony “was aware of the problem” without disclosing it. The lawyers call Sony’s conduct, among other things, ‘fraudulent’ and ‘illegitimate’. The company further states that the repair options for consumers are too limited. The law firm is demanding, among other things, compensation for affected DualSense owners.
The law firm already reported last week that it was investigating the possibilities for a class action lawsuit against Sony. The company published a form, among other things, with which gamers who experience the problem can report. It was unknown at the time whether the charges would actually be brought.
Legally, the lawsuit only affects US consumers. The problem should in principle be covered by the warranty as the product will not function properly if it suffers from controller drift. Sony customer service in the US told Kotaku last week that the drift issues would be covered by the DualSense warranty, although consumers must send the controller to Sony for repair at their own expense.
Chimicles Schwartz Kriner & Donaldson-Smith is no stranger to lawsuits against console manufacturers. Earlier, the same law firm sued Nintendo over drift issues with the Joy-Cons for the Nintendo Switch. Nintendo has since apologized for the Joy-Con drift issue, which has since been the subject of multiple lawsuits. The European Commission would also consider an investigation into the Joy-Con situation, writes IGN.
Sony’s DualSense controller for the PlayStation 5