Third-party testing company responds to criticism over incomplete testing of Cyberpunk 2077
Game testing company Quantic Lab says recent alleged internal information about Cyberpunk 2077’s flawed testing is false. The company was accused of using inexperienced game testers for the sci-fi game and possibly even lying to partners about it.
Quantic Lab’s responses are an indirect defense to a recent video published by Upper Echelon Gamers; the company tested Cyberpunk 2077 for CD Projekt Red and allegedly did so in a flawed manner, according to alleged internal documents shared by a whistleblower. According to the source, the testing team initially consisted of inexperienced employees who would report a disproportionate number of “low priority bugs” due to a “bug quota” set by Quantic Lab. The lack of high-priority feedback would have caused problems during development. Leading up to Cyberpunk 2077’s release, the third-party company allegedly put brand new employees on the project, sometimes even without formal training.
In a response to VGC says the company that the creator of the video in question does not understand how game testing works. In defense of the allegation of a bug quota for employees, Quantic Lab says: “Each project is unique and has its own requirements. The process of such a project is made in accordance with the customer and is adapted on the spot when the customer makes requests .”
The company also hints that CD Projekt Red did not have to rely solely on Quantic Lab’s services: “Although our agreements with customers are confidential, it is generally the case that international publishers work with multiple quality assurance companies and therefore do not rely on one company. In addition, many developer-level publishers also have testing facilities internally.”
In addition to the specific implications surrounding the controversial release of Cyberpunk 2077, the whistleblower also revealed to Upper Echelon Gamers that Quantic Lab allegedly lied to customers. Because Cyberpunk 2077 was such a large project, other teams would have been understaffed. The Romanian company would then have lied to other customers about this. Quantic Lab refutes this, claiming to have always been transparent and honest with customers.
Quantic Lab is a Romanian company with over 400 employees spread over three locations. The company is hired by dozens of publishers to test up to 200 games annually for bugs, glitches, and other issues. Quantic Lab previously tested The Witcher 3: Wild Hunt for CD Projekt Red.