Specific type of Ring doorbell may overheat

Amazon contacts the owners of 350,000 Ring doorbells. The reason is that the second generation of video doorbells can overheat to such an extent that they can even catch fire. It appears to have been mainly Ring doorbells sold in the United States. 23 complaints were received of devices that actually exploded.

Amazon

It’s a bit strange that Amazon is recalling the doorbells, because at the same time it says there are no risks if you install the doorbell properly. You really have to use the right screws, because in 85 percent of the cases where things went wrong, the wrong screws were also used. Those screws can affect the battery of the doorbell.

If you have ever installed your Ring doorbell with different screws, it is recommended that you contact Ring customer service. Against Cnet Ring has said it ensures that customers who have ever purchased the Ring Video Doorbell (2nd Gen) are notified with an updated manual. It would be doorbells sold between June and October with model number 5UM5E5.