Second case filed against Apple over iPhone 6 touchscreen problems

In the US state of Utah, a second case has been filed against Apple because of the touchscreen problems that many users of the iPhone 6 and 6 Plus are experiencing. In addition, the California class action lawsuit is being strengthened by three additional law firms.

The news comes from Motherboard. The lawsuit in California was filed about a week ago. Apple wants to combine the cases in Utah and California, as they are the exact same problem. There are also two so-called class-action lawsuits pending in Canada. Apple has not yet publicly responded to the problems with the now two-year-old smartphones.

In August of this year, it was revealed that a growing group of iPhone 6 and 6 Plus owners were suffering from touch disease, which means that the screen has become poorly or completely unresponsive to touch, and sometimes a blinking gray bar at the top. shows. The problem is most likely caused by a faulty connection between the touchscreen controller and the rest of the pcb, as a replacement of the touchscreen won’t help. This problem is probably also contributed by the flexibility of the devices combined with the fact that the pcb has little protection around it.

Apple does not repair such small, sensitive parts, so the devices can only be exchanged. Consumers whose one-year warranty has expired will then only be able to get a refurbished iPhone 6, which costs in the $300 range, according to Motherboard. In addition, these devices also show the same problem after weeks, sometimes even days.

It is unknown how many devices are involved, but the problem appears to be widespread. One of the California law firms says that nearly 10,000 people want to join the class action lawsuit. An American repairman says that hundreds of consumers report the problem to him every month. The iPhone 6 and 6 Plus made their market debut in September 2014.