‘Providers must report how much customer pays per month to device’

New regulations that would come next year would oblige providers to accurately state how much a customer pays per month for a device with a subscription. In addition, the message ‘Note, borrowing money costs money’ would come with subscriptions with telephones.

It is not yet known what the new rules will look like. Providers and the government are still discussing the exact details, Telecompaper reports. There is not yet a public proposal for these new regulations. That should follow in the foreseeable future, but according to Telecompaper, that could be delayed. “You can imagine that providers are not happy with it and so try to stretch it,” the site says.

The new rules include mobile subscriptions that providers sell in combination with devices under the Consumer Credit Act; it is therefore a loan, because customers pay off the device in 24 months. The rules stem from a ruling by the Supreme Court in June.

Due to the new rules, providers must state exactly how much customers have lost per month on the payment of a device. It will also be necessary to include the message ‘Note, borrowing money costs money’ in statements about providing a device with a subscription. DeLaagsteRekening was the first to publish about the upcoming regulations.

The consequences of the new rules are still unclear, because it is not known exactly which rules the government will impose on providers. Telecompaper suspects that providers will compete on other points, such as on extra services or possibilities to extend the shelf life of data credit, for example.