Marketplace Buyer Protection costs 5 percent of purchase price for buyers

Marktplaats introduces Buyer Protection, an alternative to the Equal Crossing service. The new service should provide more security for buyers, but it is also more expensive. Buyers pay forty cents and five percent of the agreed purchase amount. It is free for sellers.

Buyer protection will be available as a test for some users from Monday and should be available to all users in a week and a half, reports Marktplaats. Use of the service is optional and only buyers pay for it. The costs are higher than with Equal Crossing, where Marktplaats stopped earlier this month. In addition, users paid two percent of the agreed purchase amount, with Buyer Protection that is five percent.

According to Marktplaats, the new service offers more security. The trading place works together with Online Payment Platform, which acts as a suspense account. This platform keeps track of payment and shipping status and if buyers report within seven days of shipment that the package has not arrived, is damaged or that the contents of the package are different from what was agreed, the money will be held and the buyer can use it. get the amount back. OPP mediates for this between buyer and seller and is authorized to make decisions.

Equal Crossing, which Marktplaats introduced in 2017 and was in use until recently, only offered certainty about the shipment of products. Sellers also got their money if they sent something other than the agreed product. Online Payment Platform that Marktplaats is now working with, also has other partnerships with trading places.