Logitech will provide all Harmony Link owners with a replacement device free of charge

Logitech will offer all Harmony Link owners a Harmony Hub, which offers similar functionality. Logitech is taking the action after there was a fuss about the 2011 Harmony Link shutting down.

The company will contact Harmony Link owners between now and March 2018 to arrange for the replacement product, Logitech said in a statement. blog. Customers can also contact customer service themselves. All Link owners are eligible for a Hub, even if the product is no longer under warranty.

The blog also has a FAQ with questions and answers about the situation. In it, the company explains about stopping support and service associated with the 2011 Harmony Link remote. Logitech disables the product because an encryption certificate expires.

The Harmony Link was sold until 2015, and few people are using it anymore, Logitech says. Therefore, it has made the business decision to end support after certificate expiration. Owners received an email about this.

Previously, Logitech offered Link owners a replacement product only if their device was still within the warranty period. Other customers received a 35 percent discount on the Harmony Hub. People who have used that discount and have therefore purchased the Hub, will receive their purchase amount back.

Logitech introduced the Harmony Link in 2011 as a universal remote. The device allows users to control their TV via an app for iOS and Android by connecting a WiFi infrared transmitter.

Logitech Harmony Hub, the replacement product that Harmony Link owners receive.