LG offers US customers with smartphone bootloops money or a discount
LG has settled US customers’ class action lawsuit against the manufacturer. Customers will receive up to $425 in cash or up to $700 in discount on a next LG smartphone, the lawyer claims.
The lawyer’s site and the form that victims must fill in have now disappeared behind login pages, but many sites, including AndroidPolice, have seen the content. Affected individuals can choose between a cash payout of $425 or a $700 discount on an LG smartphone.
US customers will receive the compensation following a lawsuit about bootloops from LG smartphones. Several models in 2015 and 2016, such as the G4, G5, V10, V20 and Nexus 5X, restarted themselves for many users. The complainants claim that LG did not solder the processor to the PCB well enough, so that it slowly came off due to heat development. According to the complainants, this has resulted in bootloops for many people, the effect that a phone restarts itself every time. As a result, they lost data because the problems suddenly started to arise.
In addition, LG has not replaced or replaced defective devices with copies with exactly the same problem. It is a so-called class action lawsuit, which any American who considers himself duped can join. There is no settlement for affected customers in countries other than the United States. In addition, the complainants should have joined the case before LG settled to qualify.
LG G4