Instagram adds function to recover hacked account
Instagram has added a new feature that should help users if their account has been hacked. The platform also says it is working on new measures to combat fake accounts and accounts that pretend to be someone else.
Instagram writes in a blog post that the feature for hacked users is available in the app and the desktop version. The user will be presented with multiple options, including one indicating that the login code has been sent to a mobile number or email address that is not the user’s own. Once the issue is selected, the user can follow a series of steps that should allow them to regain access to their account.
One method that can be used to verify that an account actually belongs to the user is to have two Instagram friends verify the identity. Instagram tested this feature earlier this year and it is now available to everyone. The friends will have 24 hours to respond to the request. If they do, the user can set a new password.
Instagram will also test a feature that issues a warning when an account is suspected of pretending to be someone else and sends the user a follow request. In the coming months, Instagram will also start sending alerts to those who receive a personal message from an account that may be pretending to be a business. Additionally, the blue badge for verified accounts is visible in more places. In addition to profiles, users now also see the badge on Stories and personal messages. The badge will also appear in the feed soon. Instagram says this helps users know if an account they’re connecting with is real.