G2A PAY debits one euro per month from inactive accounts
G2A PAY deducts one euro from users’ credit every month if they have not logged into their account for 180 days. On Reddit, many users express their displeasure with the measure, which is stated in the terms of service.
Users who have not logged in to the website for 180 days will receive an email from G2A PAY, G2A’s own payment service. It states that G2A PAY will withdraw one euro per month from the user’s credit if they do not log in within three days.
The measure appears to have existed for some time, in October a message about the e-mail was already published in the G2A subreddit. Since this weekend express different users on Reddit their dissatisfaction with the measure after receiving the same email. Some users claim that the measure is not legal in a number of US states, including California and Minnesota. It is not yet clear whether G2A PAY has actually debited money from the wallets
A spokesperson for G2A reports in the subreddit that the measure is necessary for “account maintenance” and that users will have three days before the amount is debited. To prevent this, they must log in. The payment is taken from the user’s G2A wallet, but not from their own account. If there is no credit in the wallet, or if there was never any credit, the account will be set to inactive. “We never force a user to make a payment or do anything with the credit,” the spokesperson said on Reddit.
The Polish website is not entirely without controversy within the gaming community. Every user can offer game keys via the marketplace on the platform. G2A does not check where these codes come from or how they were obtained. As a result, providers can trade illegally obtained game codes. In addition, the site offers a fraud protection service at an additional cost, which is difficult for users to get rid of.
In 2017, Gearbox, known for the Borderlands games, waived a partnership with G2A. That happened after game critic John Bain, better known as TotalBiscuit, contacted the developer to inform them about G2A’s reputation.