Customers of MyCom declared bankrupt can file a claim

Customers who have ordered something from MyCom that has been declared bankrupt or who have handed in a product for repair can submit a claim. A form for this has appeared online at a law firm.

The Biermans Advocaten website lists the steps that victims must take if they have ordered something from MyCom that has not yet been delivered. Products that have already been ordered and paid for will no longer be delivered, nor can any deposits be refunded. Customers must complete a form and attach proof of purchase to submit their monetary claim.

The customer’s claims are then added to a list of ‘provisionally recognized unsecured creditors’, ie all parties that have something to do with MyCom. Customers who have products for repair at MyCom should in principle get them back. These products are not included in the bankruptcy estate. Customers get the products back if the curator actually finds them. Customers must also fill out a form for this.

According to the law firm, the Gelderland District Court has announced a cooling-off period of at least two months when the bankruptcy is pronounced. The rented and leased items of MyCom will not be handed in during that period. This is done because the bankruptcy trustee is still investigating whether a temporary continuation of the activities or a restart is possible.

MyCom filed for bankruptcy last Wednesday, closed all its stores and took its online store offline. The bankruptcy also includes the KijkBijMij platform for purchase advice. Earlier in January, the chain closed half of its stores in an attempt to keep its head above water, but failed.