Cardiff University creates virtual assistant that can learn

Researchers at Cardiff University have developed a virtual assistant that can learn from its user. Although it is still in an experimental phase, the scientists claim that their system is ‘smarter’ than existing virtual assistants.

One of the creators of the virtual assistant, which goes by the name Sherlock, gave examples of its machine learning capabilities in an interview with the BBC. For example, the user can tell Sherlock that he or she always takes the train to work, only to receive travel information for this mode of transport. The virtual assistant can also crowdsource information; an example is asking a user how long he or she has been in line. Once this information has been acquired, it can be passed on. Speech uses natural language systems developed by IBM.

The scientists in Cardiff also see possibilities for use at home. For example, devices in and around the house could be controlled. For example, if a user indicates that he or she is cold, Sherlock can take action, such as closing windows or turning up the thermostat. Furthermore, Sherlock has been tested as an assistant for emergency services and at a festival.

Because Sherlock still needs to be developed further, it is still unclear when the software will be available. The makers themselves state that they do not yet have concrete plans for a product, although a smartphone app is an obvious choice.